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November 15, 2024

November

2024

Enhancements

  • Define and configure default roles for users: Introduced the ability to define and configure default user roles, enabling support for SSO and enhancing other user management use cases.
  • Enhanced search functionality: Launched a new search feature to improve the user experience in identifying and reviewing cases within our L&D offering.

Fixes

  • Resolved TIFF file conversion errors: addressed an error in TIFF file conversion, ensuring successful processing and incorporation of TIFF files for analysis in our L&D offering.

November 8, 2024

November

2024

Enhancements

  • Enhanced settings and login for SSO Tenants: Improved settings controls and login experience for tenants using SSO.
  • Auto-assign default roles: Automatically assigns default roles to users, streamlining user management for SSO-enabled tenants.
  • Improved Query handling and Re-Ranking: Implemented more advanced query handling and re-ranking to increase accuracy and relevance of Business Details Q&A in our P&C offering.
  • Performance improvements for Business Details Q&A: Implemented pipeline improvements to speed up responses for Business Details questions in our P&C offering.
  • Webhook support for Non-JSON responses: Extended support to additional webhook response formats beyond JSON.

Fixes

  • Additional logging for Webhook monitoring: Enhanced error monitoring with additional logging for webhook functionality.

November 1, 2024

November

2024

Enhancements

  • Enhanced Create Case API with Third-Party File integration: You can now attach documents from third-party sources, making case creation in our L&D offering more efficient.
  • Updated Webhook Functionality for custom headings: Added support for custom headings, enabling new integration patterns for both our P&C and L&D offerings.
  • Improved PDF Export Service: The PDF header now includes the file size, enhancing integration capabilities for our P&C and L&D offerings.
  • New PDF Download Feature: You can now download a PDF version of a case directly from the user interface for our L&D offering.
  • Upgraded Logging for Website Extraction: Improved logging for web extraction service to enhance monitoring and support for our P&C offering.

Fixes

  • Improved error handling when retrieving files: Enhanced error management when retrieving files from third-party integrations, ensuring smoother performance in our L&D offering.
  • Fixed Parameter Structure for Case object: Corrected the placement of integration parameters, which are now properly nested within case parameters for L&D Case object.
  • Removed SSN from Life Case Creation: Social Security Numbers (SSNs) are no longer included during the creation of Life cases to ensure greater security and privacy for L&D offering.
  • Resolved mapping errors in case export: Addressed mapping issues that occurred during case export in the P&C offering.
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